Our AML and Verification Policy
We verify every player who holds an account with us, and we check the money that moves through our platform. This page sets out, in plain terms, how we meet our obligations under the Curaçao Gaming Control Board licence 8048/JAZ2023-041 and what that means for you in practice.
Our AML Commitment
Godz Casino operates under licence 8048/JAZ2023-041 issued by the Curaçao Gaming Control Board, and that licence binds us to the anti-money-laundering and counter-terrorist-financing rules of our jurisdiction. We treat those rules as a floor, not a ceiling, and we apply them to every account regardless of stake size or how long you have played with us.
Our money-laundering risk controls are set out in a written policy maintained by our compliance team, reviewed at least annually and updated whenever the regulatory framework changes. The person responsible for day-to-day oversight is our Money Laundering Reporting Officer (MLRO), who has the authority to freeze a transaction, escalate it to the relevant authorities, or close an account where the risk justifies it.
When We Verify You
We run identity checks at three points: at registration, where we screen your details against sanctions and politically-exposed-person lists; at your first withdrawal, where we confirm your identity in full; and at set transaction thresholds, where we review activity that falls outside your usual pattern. Verification at the first withdrawal stage is not discretionary, it is a condition of our licence.
You will be asked for up to three documents, and we only ever ask for what the rules require us to see.
- A government-issued photo ID: passport, national identity card or driving licence, showing your full name, date of birth, document number and expiry date.
- Proof of address: a utility bill, bank statement or official government correspondence dated within the last 3 months.
- Proof of payment method ownership: a photo of the card (with middle digits covered) or a screenshot of your e-wallet or crypto wallet showing your name or the linked account number.
Verification Step by Step
The verification itself takes minutes of your time, and our review usually completes within 24 to 48 hours of receiving clear documents. Here is the exact sequence, from your side and ours.
Your documents are stored on encrypted servers with access restricted to trained compliance staff. We never share them with third parties except where the law requires disclosure to the licensing authority or to financial institutions involved in your payment.
- Upload documents through the secure verification area of your account, not by email or live chat.
- Our automated checks confirm the document is genuine, current and matches the name on your account.
- A member of our compliance team reviews the file and approves it, or asks you for a clearer image or an alternative document.
- You receive confirmation by email, and your withdrawal limits lift the moment the check clears.
Why We May Ask for Source of Funds
For most players, a photo ID and a proof of address close the file. We ask for source-of-funds evidence only when your deposits or play are large enough, or unusual enough, that the rules oblige us to understand where the money comes from. Typical triggers include cumulative deposits well above the norm for your account profile, a single deposit of significant size, or repeated deposits that do not match your stated circumstances.
Acceptable evidence includes recent payslips, a tax return, pension or benefit statements, a bank statement showing the relevant income, or, for business funds, company accounts. We need to see that the funds are lawful, and once we have established that, the evidence is held under the same security conditions as your identity documents. A source-of-funds request is not an accusation, it is a routine question our licence forces us to ask, and answering it promptly is the fastest way to keep your withdrawals moving.
How We Monitor Transactions
Every deposit and withdrawal on our platform passes through automated monitoring that flags patterns connected to money laundering: rapid deposit-and-withdraw cycles with minimal play, deposits split just under reporting thresholds, and transactions from methods that do not match the verified account holder. Flagged transactions go to a human reviewer before any money moves.
Withdrawals are returned by the same method you used to deposit wherever technically possible. If you deposited by card, we pay back to that card first, up to the amount deposited, before releasing any remaining balance to a method you have verified as your own. Our standard limits are £8,000 per day and £40,000 per month, with withdrawals to e-wallets and cards processed within 0 to 24 hours and bank transfers taking 1 to 2 business days. VIP players at higher tiers may have raised limits agreed with their account manager.
If Verification Fails
Where documents are missing, unclear or do not match the account holder, we suspend withdrawals on that account until the file is complete. You keep access to your account and to play, but no funds leave the platform while a verification question is open.
If you do not respond to a document request within a reasonable period, we close the account and return any remaining balance to a verified payment method in your own name. Where our checks give us reasonable grounds to suspect money laundering, we are legally required to freeze the account and report the matter to the authorities, and we may be prohibited from telling you that a report has been made. False or forged documents lead to permanent account closure and forfeiture of any pending balances.
We would rather resolve a query in five minutes by live chat, available 24/7, than leave you waiting on a frozen withdrawal. If something in your file does not add up, contact [email protected] and our compliance team will tell you exactly what we need.
How Long We Keep Records
We retain your verification documents and transaction records for at least five years after the account closes, or five years after the date of an occasional transaction, because the anti-money-laundering rules of our licence require it. Retention is not open-ended: once the statutory period expires, records are securely destroyed.
During that period, the records may be inspected by the Curaçao Gaming Control Board or disclosed to law enforcement where there is a legal basis. You may request a copy of the personal data we hold about you at any time by writing to [email protected], and we will respond within the statutory timeframe.
Frequently asked questions
How long does verification take at Godz Casino?
Our review usually completes within 24 to 48 hours of receiving clear documents. You will get an email the moment your file is approved.
Do I need to verify before I can deposit?
No. You can register and deposit without full verification, but you must complete identity verification before your first withdrawal. Deposit thresholds or unusual activity can trigger earlier checks.
Why do I have to withdraw to the same method I deposited with?
It confirms that the funds return to the same person who sent them, which is a core anti-money-laundering control. We refund to your deposit method first, up to the deposited amount.
What happens if I ignore a source-of-funds request?
Withdrawals stay suspended. If we receive no response within a reasonable period, the account is closed and any remaining balance is returned to a verified payment method in your name.
Can I send documents by live chat or email?
No, for security reasons. Upload documents only through the secure verification area of your account, where they are encrypted and access-restricted.